A MULTI-STUDIO PRODUCT · AI CLIENT AGENT
ROLL CALL
AI retention for any client-based business. The machine writes, your team approves.
Retention, referral, nurture and win-back, run nightly. It never lets a client go quiet.
The business that texts you back, packaged for yours.
THE PROBLEM
Every business with clients has hundreds of people who used to come and stopped. Nobody is talking to them. It is an hour of work per person and nobody's job.
THE AGENT
Every night it reads your clients' real history, picks the few worth contacting, and writes each one a text in your voice that names what they actually did, who looked after them and when. A person on your team approves every send over coffee.
IT SOUNDS LIKE YOU
Before it writes a word, it reads your brand: your voice, your offers, the phrases you would never use. Every message is built from something true about that client, so it reads like a person who remembers them. Because one does. You.
No templates. No “Hi {first name}.” People reply because it is real.
No templates. No “Hi {first name}.” People reply because it is real.
IT PAYS ATTENTION
Reads. Every channel you already use, in one place.
Tracks. Who is showing up, who is slipping, who just hit a milestone.
Sorts. New, steady, drifting, gone, ready to refer.
Thinks. Who is worth a message today, and who should be left alone.
Suggests. The draft, the next move, and anything a human should handle.
Tracks. Who is showing up, who is slipping, who just hit a milestone.
Sorts. New, steady, drifting, gone, ready to refer.
Thinks. Who is worth a message today, and who should be left alone.
Suggests. The draft, the next move, and anything a human should handle.
FOUR JOBS, ONE AGENT
Retention. Catches the drift before it becomes a cancellation.
Win-back. Reopens the conversation with people who left.
Referral. Asks your happiest clients at the right moment.
Nurture. Keeps new and maybe-later people warm until they are ready.
Win-back. Reopens the conversation with people who left.
Referral. Asks your happiest clients at the right moment.
Nurture. Keeps new and maybe-later people warm until they are ready.
THE RULES
Consent and suppression are enforced in code, not left to the AI. It never contacts anyone it should not, never invents an offer, and hands anything sensitive to a human. It also reads every edit you make and writes better tomorrow.
PROVEN AT HOME
Built and run at Stay Gold, two Toronto gyms and Business of Strength Gym of the Year 2025-26. First run: 161 lapsed members texted, 15 wrote back, zero complaints.
WHO IT IS FOR
Owners of any business that lives on repeat clients: gyms, studios, clinics, salons, agencies. It puts retention, win-back, referral and nurture to work without hiring another person. Proven first in gyms. Smaller and larger packages, brand and infrastructure setup included.
Want it for your business? Talk to us →
Brand all over the place? That’s the other one. See Brand Hub →